Privacy Policy

Last updated: 27 June 2026

1. Who we are

2. Information we collect

We collect the following types of information:

Information you give us directly

• Account details — your name and email address when you sign up.
• Branding assets — your headshot, company logo, name, and contact details, which the Service applies to your designs (“auto-branding”).
• Listing and project information — details of any properties or off-plan projects you add, including text and images you upload.
• Communications — any messages you send us for support or feedback.

Information collected automatically

• Usage data — how you interact with the Service, such as features used and designs created.
• Device and log data — IP address, browser type, and similar technical information, collected through standard web logging and cookies.

Payment information

• When you subscribe, payments are processed by Stripe. We do not store your full card details on our servers. Stripe handles your payment data under its own privacy policy.

3. How we use your information

We use your information to:

• Provide and operate the Service, including applying your branding to your designs.
• Create and manage your account and subscription.
• Process payments and free trials.
• Respond to your support requests.
• Improve and maintain the Service.
• Send you important service-related messages (for example, billing or account notices).
• Comply with our legal obligations.

We do not sell your personal information.

4. Third-party services we use

We rely on trusted third-party providers to run the Service. Each processes data under its own privacy policy:

• Supabase — securely stores your account data, branding assets, and listing information.
• Stripe — processes subscription payments.
• Vercel — hosts our website and dashboard.
• Canva — the Wyka app operates inside Canva. When you use Wyka within Canva, Canva’s own privacy policy also applies to your activity in the Canva environment.

5. How we store and protect your data

Your data is stored securely with our infrastructure providers and protected using industry-standard measures. While no online service can guarantee absolute security, we take reasonable steps to safeguard your information against unauthorised access, loss, or misuse.

6. Data retention

We keep your information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymise your personal data within a reasonable period, unless we are required to retain it to comply with legal, tax, or accounting obligations.

7. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.

To exercise any of these rights, email us at hello@wyka.ae. We will respond within a reasonable timeframe.

8. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings, though disabling them may affect how the Service works.

9. Children

The Service is intended for real estate professionals and is not directed at anyone under the age of 18. We do not knowingly collect data from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be communicated where appropriate.

11. Contact us

If you have questions about this Privacy Policy or how we handle your data, contact:

Wyka (operated by Izzah Social Design Services)
Dubai, United Arab Emirates
hello@wyka.ae